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This Bulletin page provides critical OS, compatibility information for users of V series and HD products.  Users should check the page regularly or contact support directly.  In general, users should not adopt new operating systems without first checking with support.  Versions are available upon request.  For access to versions, send your request to support@soundminer.com along with your ilok user id or sales order number.

V5pro beta available to 4.5pro users until May 1, 2019.  Official release delayed as we finish up a last few feature additions and compatibility with certain plugs.  

Apple OS 10.13.4  - 64bit Warning - don't worry - see this page 

    Compatibility Bulletin

    Desktop Product Compatibility

    V3.2 - 10.2 to 10.3.9
    V4.0 - 10.4(requires upgrade fee from v3)
    V4.1 - 10.5 to 10.6.7
    V4.2 - 10.5 to 10.6.8
    V4.3 - 10.6.8 to 10.8
    V4.5/HD - 10.7 - 10.13 (requires upgrade fee from any version of v4)

    • Mojave, while not officially sanctioned, is so far working well. v306+ minimum for both V4.5 series and HD products.
    • HD products - v283+ is required for High Sierra
    • Sierra and High 10.12/10.13 is working on builds v279 and higher for v4.5. V4.5pro 326 recommended for 10.13.
    • Versions above v279 require 10.9 or higher. Support for Pro Tools 12 requires v187 or higher (v4.5 or v4.5pro)
    • HD Basic require v283 or higher for 10.13
    • ProPack requires HDplus v283 or higher
    • mp3converter - 4.1v08 is latest.
    • SM server note: MySQL 5.0, 5.5 and 5.6 approved.  5.7 should not be used.  MariaDB approved.  


      HASP4 IMPORTANT Compatibility

      LATEST DRIVER:  http://soundminer.s3.amazonaws.com/Sentinel_Runtime.dmg

      *HASP KEY INFO - Older HASP 4 Network keys cannot be used on OSX 10.7+ and cannot be used with version 4.5.   For greater clarity, look at your key.  If it is red and longer and on it says 'Hasp 4' of 'H4' as in the picture below, then it is a key that will not work in Lion+ or 4.5


      This key below is what a newer Hasp HL looks like   

      *If this is the key you have you must either purchase a transfer to ilok or buy a new hasp HL or Codemeter key with any new upgrade.

      **VM and HASP - We've been recently told that using this product below allows you to use VMs to host the Hasp network key https://www.digi.com/products/models/aw-usb-2


      Codemeter keys now supported - for more information contact sales@soundminer.com  

      v4.5 Pro advanced users should check out tips and tricks here: http://info.soundminer.com/blog